An orientation course for a nonprofit organization that provides mentorships to students in developing countries.
The Ask: Transform a long, outdated, orientation video into an interactive e-learning exercise to help mentors easily retain information on the mentorship process, problems that they may have, and get to know support staff.
The Audience: Volunteer mentors with Global Mentorship Initiative
The Transformation: Drawing from the orientation video, introductory documents, and interviews with former staff, to create a comprehensive course using case studies, FAQs, and more.
The Tool: Genially
The Results: Qualitative reviews (informal) indicate a preference for the current orientation process, and regular updates have been made to match changes to processes. Mentors reported less confusion and ease of use.
Language: English